When a customer asks ChatGPT or Perplexity who to hire, AI gives a short list. Your business is on it or it is not.
Join the Community FreeShowing up when someone types your name is identity.
Being surfaced when someone asks for a solution is recommendation.
Those are not the same thing.
Most businesses are visible and still invisible. AI knows they exist. It just never brings them up. We fix the second part.
Join the free Be Socially Smashing community. Built for small business owners who know they need AI but do not know where to start.
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Socially Smashing diagnoses and fixes your AI visibility using the Trust Triangle Framework. Done with you, not for you. You own your tools and your results.
AI has to know who you are and trust what you say. We build the signals that prove it.
When someone asks for a solution, AI puts you on the short list. We engineer why.
AI cites sources it trusts. We make your business one of them, across ChatGPT, Claude, Gemini, Perplexity, Copilot, and Manus.
Want to see how Nicole works and who she works with? Visit nicolejolie.com. Ready to start? It starts inside the community.
Join the Community FreeYou already know you're not showing up on AI. You've probably asked ChatGPT something in your industry and your competitor's name came up instead of yours.
But here's the part that stops most people cold: even when you know the problem, you don't know which problem to fix first. Schema? What kind? Do you need an FAQ schema, an Organization schema, or both? Do you need to post more content? Is your LinkedIn the issue? Your website? Your citations?
Most business owners try to build a bridge — one tactic at a time, one box to the next. The bridge never connects. That is what we fix. Not one box. The whole system.
The Trust Triangle is the three-part foundation AI systems use to decide who to recommend: Authority (does AI see you as a credible expert in your field?), Recommendability (does your content answer the questions your clients are already asking AI?), and Citation (are other trusted sources pointing to you?). Most businesses are weak in all three. We audit the gaps and build each leg of the triangle together.
It means when someone asks ChatGPT, Perplexity, Google AI Overviews, or Claude who to hire for what you do — your name comes up. Not a generic answer. Not a competitor. You. AI visibility is built, not stumbled into. It requires the right signals in the right places, and it compounds over time once it is in place.
Search engines rank pages. AI systems recommend businesses and people. Two different systems, two completely different signals. Your SEO gets you to page one. AI visibility gets you into the answer before the page one results even load. You need both, but most businesses have only ever built one.
No. You need to understand what you are building and why it matters for your business — but you do not need to know what schema is, how to write it, or how to read an AI audit report. That is our job. We build the system. You own your strategy and your results.
It is the starting point. We audit how your business currently appears — or does not — across the major AI platforms including ChatGPT, Perplexity, Claude, Google AI Overviews, Gemini, and Copilot. We map exactly where your Trust Triangle is broken and give you a prioritized fix list. No pile of tactics. A clear map of what to do first.
It means you are not hiring us to disappear and hand you a report. We work alongside you, you understand every decision, and the visibility we build does not disappear when our engagement ends. Most AI visibility work evaporates the moment the retainer stops. Ours is built to last because you own your tools, your content, and your authority.
AI systems update frequently but not instantly. Most clients see citation and recommendation improvements within 60 to 90 days of building out their Trust Triangle. The Cross-Platform AI Authority Report tells you where the fastest wins are for your specific business — some things move in weeks, some take a quarter. We tell you which is which up front.
The community. Free, immediate, and built for business owners who know they need AI but do not know which problem to solve first. You will get the 47-Point AI Authority Checklist when you join — use it to see exactly where your gaps are. When you are ready to go deeper, we are here.